Infrastructure Support & Maintenance Services

Ensuring corrective maintenance for your enterprise infrastructure with minimal dependency

Be it a complex or simple support and maintenance requirement, Genisys goes beyond delivering error free IT coverage by leveraging quality engineering and improving business experience. At Genisys, our range of IT infrastructure maintenance and support services include gamut of business continuity, security management, application management, as well as managed services for network security.

How does it work?

An unstable IT ecosystem in a business possesses many challenges. Not to forget the risks, incidents and the negative impact it can have on your company. Genisys, with its comprehensive range of IT infrastructure support and maintenance services will protect and maintain your servers, cloud services and critical applications.

With automatic monitoring of all services, our infrastructure support professionals will eliminate burdens and manage risks in your IT infrastructure to protect your critical data, servers, services and applications in the cloud. Genisys ensures that you continue to focus on your key business issues while we manage, monitor and support your technology infrastructure.

Our Infrastructure support and maintenance service comprise of the following offerings:

 

Migration
Deployment
Cloud Provisioning
Infra Optimization and Stabilization
Monitoring and Management
Day-to-Day operations
Security monitoring
Software upgrades
Back-up
Disaster Recovery
Audit Log
IT Helpdesk
Desktop Support
Network Management Support

Benefits

By placing enterprise needs at the epicenter of our infrastructure support and maintenance services, we are able to deliver impactful, delightful, efficient, and engaging experience. Know the benefits:

Smart automation of routine processes

Here at Genisys, we excel in supporting and maintaining all basic daily operations and futuristic applications which run on services and network. We align IT approach with business strategy to improve data center performance.

30% cost saving

By utilizing our industry-leading technology and framework, we can assure a minimum of 15% and a maximum of 30% cost reduction, right from the first year of engagement.

Streamline vital interactions

Prepare to significantly enhance the interactions between your data center groups and teams. We offer the IT groups of your company with relevant data-driven perspective.

Easy integration with existing systems

Our service brings together information, insights, and capabilities previously in silos in order to maximize the value of existing business systems or software.

Timely and affordable

We identify potential failures upfront and save execution time. The best of our services come packed with multiple functionalities, which are both unique and affordable.

Tools We Use

Leverage our tool and technology partnerships for your business or next big project. Genisys can help you take your digital transformation to the next phase, to accelerate infrastructure support and maintenance services.

Mobile Center
Selenium
HP
Perfecto
Experitest
SoapUI
loadUI
Selendroid
Python
Jmeter
Jira
Bugzilla

Flexible Engagement Model

Genisys offers various types of engagement models to cater to customer requirements. Every model has unique characteristic that can be customized and mixed to define a hybrid model.

Shared service: Team will be shared across multiple engagements. Deliverables are driven by SLA’s
Dedicated team: Fixed dedicated team will be assigned. Team can be collocated or onsite-offshore model.
Core and flexi: Hybrid model with a dedicated core team and flexible shared service team. Core team can be collocated or onsite-offshore model.
Cost plus: Client will have the complete details of the salary of the team. This is like an extended client team.
Reward and penalty: Dedicated team with penalty clause for SLA’s and reward for over achievements.

Our connected Stories

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Emerging Trends of ETL- Big Data And Beyond

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Let’s Get Started

Let’s figure out how we can best help your business. Tell us a little about yourself and the right team will get in touch with you, shortly.

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