AI Ops

Transform business workflows with our intelligent AIOps solutions

It is believed that 40% of large enterprises will combine big data and machine learning functionality in their IT operations. Our complete AIOps solutions aim to reduce service outage costs, by including key artificial intelligence for IT operations (AIOps) capabilities. We enrich IT data with context to enable automation and enhanced business productivity.

How does it work?

AIOps, commonly known as artificial intelligence for IT operations, is the next big thing in the gamut of IT services. We use the power of advanced analytics—in the form of machine learning (ML) and artificial intelligence (AI), towards automating business operations so that your ITOps team can rapidly improve processes and attain desired results.

By leveraging mean time to repair (MTTR), we provide intelligent and actionable insights that drive a higher level of automation and collaboration. Our AIOps solutions build real-time systems in the form of context-rich data that traverse the full application stack, with the ultimate goal of improving time to resolution.

Our AIOps service comprise of the following offerings:

 

Automated Application Monitoring
Smart Application Upgrades
Next-gen Application Modernization
AI Consulting
Analytics Consulting Services
AI for IT Operations
AI for Customer Service

Benefits

By placing user needs at the epicenter of our AIOps services, we are able to deliver impactful, delightful, efficient, and engaging experience. Know the benefits:

Smart automation of routine processes

For automatic service resolution, AIOps can do activities such as enabling help desk system for user request, or evaluate an alert and suggest supporting actions.

30% cost saving

By utilizing our industry-leading technology and framework, we can assure a minimum of 15% and a maximum of 30% cost reduction, right from the first year of engagement.

Streamline vital interactions

With our AIOps services, you can significantly enhance the interactions between data center groups and teams. We offer the IT groups with relevant data-driven perspective.

Easy integration with existing systems

Our AIOps solutions bring together information, insights, and capabilities previously in silos in order to maximize the value of existing business systems or software.

Timely and affordable

We identify potential failures upfront and save execution time. The best of our AIOps services come packed with multiple functionalities, which are both unique and affordable.

Flexible Engagement Model

Genisys offers various types of engagement models to cater to customer requirements. Every model has unique characteristic that can be customized and mixed to define a hybrid model.

Shared service: Team will be shared across multiple engagements. Deliverables are driven by SLA’s
Dedicated team: Fixed dedicated team will be assigned. Team can be collocated or onsite-offshore model.
Core and flexi: Hybrid model with a dedicated core team and flexible shared service team. Core team can be collocated or onsite-offshore model.
Cost plus: Client will have the complete details of the salary of the team. This is like an extended client team.
Reward and penalty: Dedicated team with penalty clause for SLA’s and reward for over achievements.

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Let’s Get Started

Let’s figure out how we can best help your business. Tell us a little about yourself and the right team will get in touch with you, shortly.

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